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Website hosting support - Hosting FAQ
What platform or operating systems (OS) does Netwood use?
Our servers are running Ubuntu, FreeBSD or Windows 2003.
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Does Netwood offer a shopping cart?
We offer a basic shopping cart. You simply incorporate a link from the web page where their products are sold, permitting customers to seamlessly access the order form and make purchases. Other database driven shopping carts are available as well.
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Does Netwood provide any database solutions?
Netwood offers mySQL on our Ubuntu/FreeBSD servers. We also make avialable connection from our Windows servers to a database residing on one of our Ubuntu/FreeBSD servers.
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Does Netwood offer any ready-to-run CGI-scripts?
Yes, Netwood offers several ready-to-run cgi-scripts and applications with all of our plans.
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Does Netwood offer third level domains (myname.yourdomain.com)?
Yes, we do support sub-domain pointers. You can set it up yourself if you host your site on our control panel.
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What statistical package does Netwood offer?
We use AWStats. Other statistical applications are avaialble as well.
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Can I securely accept credit card information through my web site?
YES but you need a SSL certificate. You can purchase them through us.
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Does Netwood also design web pages?
YES, we do excellent design work at very competitive prices. Please contact us at 310-442-1530 for further information.
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Can I have multiple domain names pointed to my main site?
Yes, of course.
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How can I get more disk-space?
Additional web space is available for a nominal fee.
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Can I upgrade accounts on the fly?
Yes.
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Will I be able to access my domain name with or without the www?
Yes, you will be able to access the domain name with or without the www in front. For example, you could access the domain name "yourcompany.com" by going to "www.yourcompany.com" as well as "yourcompany.com".
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Will I have unlimited access to update my web pages?
We offer unlimited FTP access to your site. You can upload and download as many files as you like 24 hours a day, with no extra or hidden charges as long as you are within your allowed traffic allowance..
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How do I change my passwords?
If your website is hosted using our control panel, you can change the password in your account.
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